Disclaimer
We don't pretend to know everything or to have encountered every possible
situation. Therefore, our advice is simple:
- Be Smart
- Use Good Judgment
- Take Responsibility for Your Own Actions (because we will not)
- Since all cars are not manufactured exactly the same, some parts may
require slight modification to either the part or the vehicle to fit.
Common sense tells you that most performance parts may void your warranty
or render your vehicle illegal for street use. Make all modifications
suggested in this site at your own risk.
Shipping
Many times we can ship out same day we receive your order (if it is ordered
early enough in the day).
However, due to excessive fraudulent activity, our Credit Card processor
sometimes imposes a delay in shipping product (especially for "next
day air" and large ticket items) while they verify funds.
Please note that "air" shipments need to be shipped to the
credit card billing address unless otherwise verified with us (you may
call us at 801-649-6164 and many times we can work things out).
Warranty Policy
All Performance Parts Cartrucktuner, LLC. offers on our
Website are 100% Warranted by the Manufacturer of the Performance Part.
Cartrucktuner,LLC. will assist you in any warranty claim by providing
you and/or the manufacturer with contact information, copies of invoices,
and notes regarding troubleshooting conversations. Cartrucktuner,LLC.,does
not provide or fulfill any warranty on any product.
All merchandise is subject to the manufacturer's warranty and therefore
all warranty claims are at the manufacturer's discretion. All warranted
items must be returned in accordance with the manufacturer's policy,
see the product manufacturer's web site for their policy. It is the
responsibility of the customer and/or installer to verify the correct
size and application of the parts before installation. No warranty whatsoever
will be given if the defect was caused by customer or installer abuse,
negligence, mishandling, or improper installation. Customers will be
responsible for all shipping and handling fees. No labor or inconvenience
may be included in any warranty claims.
Thank You,
Cartrucktuner,LLC.
Shipping Policy
How long does Shipping Normally take?
This greatly depends on the shipping service level that you picked upon
your cart check out. It all comes down to how fast you need it. Please
take into account that UPS does not work on Weekends or Major Holidays.
Turn Around Time
90% of orders that contain items “In Stock” that are placed
before 4pm MST / 6PM EST ship out the same day. Items that are listed
as “Usually Ships in 2-3 Days” ETC! Usually do ship in the
allotted amount of time. Our customer service representatives monitor
the backorders daily to insure your order is shipped as fast as possible.
Please Note:
There are situations where the Credit Card Transaction fails to settle
into our Company Bank Account in a timely manner, in this situation
the order will be processed and shipped as soon as the funds from the
Transaction Settle into our Company Bank Account.
Please understand, this process is out of our control and is completely
dependent upon the Bank issuing the Credit Card.
Shipping Carrier: UPS.
UPS Next Day Air – Delivery within 1 Business Day
UPS 2nd Day Air – Delivery within 2 Business Days
UPS 3-Day Service – Delivery within 3 Business Days
UPS Ground – Delivery Between 1-6 Business Days
Secondary Shipping Carriers: FEDEX and
USPS.
Fedex and USPS may at our discression be used for shipping when the
item is being shipped directly from the manufacturer or when orders
are being shipped Internationally.
Thank You,
Cartrucktuner,LLC.
